Access customer conversations, tickets, and user data in real-time
Key capabilities and functionality
About this MCP server
Connect Claude to Intercom for customer support operations and conversation management.
Add these configurations to your Claude Desktop or Claude Code setup
Setup instructions and requirements
~/Library/Application Support/Claude/claude_desktop_config.json%APPDATA%\Claude\claude_desktop_config.jsonclaude mcp add --transport sse intercom https://mcp.intercom.com/sse
Common scenarios and applications
Security considerations and requirements
Common issues and solutions
Common usage examples
Show open conversations from todayFind customer by emailUpdate ticket status to resolvedGenerate weekly support metricsRequired
September 18, 2025