Box MCP Server

Getting HTTP 429 error with rate limit exceeded message

Reduce request frequency to stay under 1,000 API calls per minute per user (16.67 calls/second). Implement exponential backoff using the retry-after header value returned in the 429 response.

Search operations failing across enterprise

Enterprise has 12 searches per second limit total. Distribute search requests across all apps, add delays between searches, or contact Box support to increase quota for your business plan.

Upload operations timing out or failing

Verify you're staying under 4 uploads per second per user limit. Queue upload requests with proper throttling, check network connectivity, and ensure files meet size requirements for your account tier.

Authentication fails with invalid token errors

Regenerate your Box API access token from Box Developer Console. Verify token hasn't expired and includes correct scopes (read, write, delete) required for your operations.

Cannot access specific folders or files

Verify your Box account has appropriate folder permissions set. Check enterprise admin settings for content access restrictions and ensure your API token has necessary permissions for target directories.